Random Acts of Reality - Latest Comments in LinkDotNet Pre-Connection Customer Service Review

Re: LinkDotNet Pre-Connection Customer Service Review

Hanifm_khi — Mon, 21 Jun 2010 11:17:56 -0000

I would like to share my recent experimce with linkdotnet. I was using Maxcom and very satisfied with the service. Upon recommendation of one co worker I decided to switch to Linkdotnet (which is now Mobillink). I requested on 29th May and got connection with router in 3 days. THe service was Ok. On 17th June 2010 My router starts giving problem and could not connect. I called the CS and report the problem. THe CSR told me that next working day some one will contact me. I waited for two days and called again on 19th and ask the status the CSR told me that according to thier system Someone visited my place but has not update who and why and what was the outcome of this visit. I told him that no one show up and it is totaly wrong information then He ask me for hold and after some time he comes back and said that my complain was reported to the higher management and with in 2 working days I will get this connection fixed. ON my follow up call on 21st evening some named SAAD (CSR) was on line and siad that according the system I have made a visit request and some one in 48 hours will visit my plance. I gave him all the detail but he had no answer. Finally I hangup on LINKDOTNET and put the request on MAxcom online form. I recieved a call in 5 minutes of my request and I am back on MAXCOM.. MY FINAL WORDS ARE LINKDONOTNET IS THE RIGHT NAME FOR THE COMPANY AND DO NOT TRUST ON ANY MARKETING PROMISE,,,, BE AWARE

Re: LinkDotNet Pre-Connection Customer Service Review

123 — Wed, 24 Mar 2010 01:35:05 -0000

Mr. Shafiq,

You have to pay Rs. 618/- for your DSL connection. why you didnt posted this in your blog? you only blame linkdotnet but what about you? do i need to post the recorded calls of yours which contains abusive language? is this what you called a well educated guy?

Re: LinkDotNet Pre-Connection Customer Service Review

Ubaid — Mon, 13 Jul 2009 12:49:42 -0000

I paid them on exactly 2th of July and processing of line was completed on 6th of july and since then they are dragging me like this. If services is like that for new subscriber then God knows how it will be future for complain. There is lack communication gap between higher official and CSR.Well Iam going for letter to Editor make them pay for they had done to all of us.
I had made my mind for Ptcl.

Re: LinkDotNet Pre-Connection Customer Service Review

shararti — Thu, 04 Jun 2009 01:20:45 -0000

hi
i applied for connection of LDN i payed them for imb link at 6 march after continues calling 20 april which is almost 45 days after payment they complete my connection and its still not working my downloading speed at 1mb link is max 5kb
please think 1000000000000000 times before appling LDN
its ur money its ur choice??

Re: LinkDotNet Pre-Connection Customer Service Review

shahroz — Thu, 04 Jun 2009 01:19:48 -0000

i applied for connection of LDN i payed them for imb link at 6 march after continues calling 20 april which is almost 45 days after payment they complete my connection and its still not working my downloading speed at 1mb link is max 5kb
please think 1000000000000000 times before appling LDN
its ur money its ur choice??

Re: LinkDotNet Pre-Connection Customer Service Review

shahroz — Thu, 04 Jun 2009 01:18:17 -0000

Re: LinkDotNet Pre-Connection Customer Service Review

Terry — Sun, 24 May 2009 10:49:25 -0000

@ Nasir Ayub
i have applied for Link dot net 1Mb last Saturday. but they came yet.

Re: LinkDotNet Pre-Connection Customer Service Review

Nasir Ayub — Mon, 18 May 2009 00:39:36 -0000

@ dawood
I applied for Link dot net 1MB and got it installed in 3 days.
I used PTCL as well but LDN is way better than PTCL. Download speed is splendid. Just make sure that ur line is fine.

Re: LinkDotNet Pre-Connection Customer Service Review

Dawood — Tue, 12 May 2009 11:10:53 -0000

hello guys,
i have applied for LDN i got the modem courier pretty fast
but am waiting when they will give me the connection.
they say that i will get it in this week, but after watching what happened to u guys am doubtful.
i have been using world call broadband it was awesome.
i had used the 128kbps package and it was excellent for cs 1.6 gaming.
my latency was like below 80.
now i am switching to LDN 1mbps package i hope it is better.
i am just worried abt the downloading speed.
bye

Re: LinkDotNet Pre-Connection Customer Service Review

Saad.Lahori — Mon, 11 May 2009 08:41:55 -0000

Dear friends, i have read your all comments and found you are all almost fed-up by LINKDOTNET.

I am the same experience with them, After placing order via phone, they sent their payment collector and i paid the money.

After almost 8-10 days, the Dsl was activated and i started getting pain from the 1st day.

I got much pain due to Disconnection, fluctiation of speed and almost 8 times i called and talked with their reprasentative and everytime they reset the dsl setting and commented that you won't face this problem anymore, but after some time i faced the same problem.

Finally while calling 9th time, I said to the lady-reprasentative that i have to talk with male-reprasentative but she kept asking the reason and when i told her that i wanna cool-myself ( MUJHEY KHOOD KO THAND DALNI HAI,AGAR KISI MALE SE BAAT KARWA DU GE TU TUMHAREY LEAY ACHA HOGA ) SHE UNDERSTOOD THE MEANING AND SAID THAT SHE IS TRING TO FIND-OUT SOMEBODY AVAILBLE.

IN THE END, THE MALE REPRASENTATIVE ATTENDED THE PHONE CALL AND WHEN I SHOUTED AT HIM HE JUST KEPT SAYING SIR, SIR, SIR, NOTHING ELSE AS HE HAD NOTHING TO SAY !

ANYWAYS, I AM ALSO NOT HAPPY WITH THEIR SERVICE AND THE WAY THEY TALK !

YOUR'S COMMENTS WILL BE AWAITED !

SAAD LAHORI

Re: LinkDotNet Pre-Connection Customer Service Review

shahroz — Wed, 01 Apr 2009 11:12:55 -0000

(5th march 2009) i live in lhr defence and applied for dsl linkdotnet paid 1650 for 1mb link

(2 aprial 2009) and i am still waiting for the connection.

they are such a bunch of lazy idot people
i want to kill the manager of linkdotnet
his name is hammad (*bitch) and his number is 0302-8493920
guys please help me out.
what should i do??
my e mail is shararti_sa@msn.com

Re: LinkDotNet Pre-Connection Customer Service Review

Aatif — Tue, 17 Mar 2009 06:47:26 -0000

Finally i got LDN connection after a month. Its going Good. make sure that your phone line is 100% ok for DSL. Otherwise u ll get delays.
Ask your line man to give you good Pairs and also fine wires from DB to your house.. Then DSL will surely Rock and work speedy.
Enjoy

Re: LinkDotNet Pre-Connection Customer Service Review

aatif — Thu, 12 Mar 2009 12:18:56 -0000

Hmm thank Coder. I must apply for MBL connection, but they dont offer free Router. So have to arrange myself. LDT are liers, they ll never give me Connection. I think few people above who praised LDN must be their CSR`s :)

Re: LinkDotNet Pre-Connection Customer Service Review

c0d3r — Wed, 11 Mar 2009 08:06:33 -0000

MBL Rocks :) Awesome support, and service. Been using it for 3.5 yrs!

Plus the gaming servers are a real plus :D

Re: LinkDotNet Pre-Connection Customer Service Review

aatif — Wed, 11 Mar 2009 07:10:11 -0000

Guys any one of you have used Micronet ? hows their service and speed

Re: LinkDotNet Pre-Connection Customer Service Review

aatif — Wed, 11 Mar 2009 07:06:29 -0000

I agreed to Kamal 100%. If u have read my earlier post. I wana let u know that i still havent got DSL SYN working :( they are keep on leing every day. Their Tech member visits every day, still no signals of DSL. They are trying to prove that prob is in my line :) but every time their Broadband device shows that my line is 100 % correct and fine No distortion... They are bullshitters.
I have given them deadline that i m gonna throw their Router in drain in one or two days if not connected :) So lets C what they do now, if they wana collect their router from outsite of give me connection :)
Take Cares.
Hatsoff to shafiq who made this Forum and link... Amazing link to post your feelings :)

Re: LinkDotNet Pre-Connection Customer Service Review

Kamal — Sat, 07 Mar 2009 13:44:09 -0000

Guys, LinkDotNet sucks.They are pathetic,lament and bullshit.I had immense problems with them from the beginning.Their CSR is a gang of liers.It took more than a month to get my connection,speed promised and charges for 1Mbps and delivered even less than 256kbps.My phone line remains out of service for 5 days due to their lineman's fault as he patched it to another customer's line.After 1 month of chaos and disconnects every now and then,i had to put their service to rest forever.They didn't even bother to payback my money and their stupid Revenue Manager called up asking for more money.I wish someone kick them in their ass.First,they won't give you service and then,they will take away your refundable money(for unused period).

Don't ever make mistake of taking their service Net.They should be called "LinkGotDead" Rather than LinkDotNet.

Non-stop non-sense is what they deliver in name of service.Don't get in their trap guys.Wateen is much better and worth to be used.

Just my 2 cents

Re: LinkDotNet Pre-Connection Customer Service Review

aatif — Sat, 07 Mar 2009 07:18:30 -0000

Hey Guys!!!!
Surprisingly i was just searching articles about LINK DOT NET on yahoo by just typing `` LINK Dotnet DSL service `` and i Found this link. I m totally agreed with Mr.Shafeeq. Unfortunately i m another victom of LINK DOtNet DSL packge :(( i applied connection on 19th of Feb and today is 7th March, still no service i have got yet. They make strange stories daily. I have been calling them since 1st and they make lame excuses. Interesting thing i m gonna share with all of you about their LIES. Today their tech guy came to my home to check settings and configure DSL Router ( which i had done myself ). He came and check my telephone cable on roof. HE checked DSL Spliter, he checked DSL Router, it was configured very well already. He Restarted it and did settings again. Then he proceed to check phone cables current etc :) but still there was constant Blink in ADSL light ( which i m experiencing it from three days ). He made a phone call to his office and told me that Some one has plugged out the jumper from EXCHANGE, after two hours it will be UP.
He further suggested me not to turn off Router, as signals can comeup anytime within one or two hour. He came to me at 2pm. Not it 5.30Pm and still ADSL light is blinking with no signal :( and that guys has switchedoff his Cell so that i cant make any contact with him. Now they are saying Our engeneers are still working on your SYN issue and trying to resolve it. IT will be UP with in one or two working days.
I said i was told that Signals will be UP within one hour bye ur TECH Agent. CSR girl said i m forwrding your request and issue to our Engeneer on urgent basis, u ll get signals Soon :)
I m really frustrated, it really sucks big time. They have wasted more then 20 days. They didnt do anything in 20 days and kept on telling me about just a day or so, and now one hour two hours. I think our Exchange has no port availble and they are Keep on leing. Yes they delieverd Router with in 2 days from karachi. I m from Rawalpindi by the way.
So guys u are not alone in this LDN Prey :) another one is there lolzzzz... Lets C why i ll able to use so Called 512Kbps pre-connection DSL service :)
Peaceeeeeeeeeeeeeeee

Re: LinkDotNet Pre-Connection Customer Service Review

Taimoor Awan — Fri, 06 Mar 2009 13:50:22 -0000

HI All boyz and Girls
PLs guide the cs1.6 Game Setting iam waiting 4 ur reply.
Thank you

Aur yeh kahnah hay kay jis tahrah ptcl broadbank nay Student package deyah hay is tahrah Linkdotnet koh bhi Student package dehney chey.

Thank you
Taimoor_2008@yahoo.com

Re: LinkDotNet Pre-Connection Customer Service Review

Taimoor Awan — Fri, 06 Mar 2009 13:47:49 -0000

Aur Aik baat aur yeh kahney hay kay Jis tahrah ptcl broadband nay student package deyah howay hay is tarah Linkdotnet koh bhi student package dehney chaye.
Thank you .
bye
Taimoor_2008@yahoo.com

Re: LinkDotNet Pre-Connection Customer Service Review

Taimoor Awan — Fri, 06 Mar 2009 13:44:53 -0000

HI All boyz and Girls
PLs guide the cs1.6 Game Setting iam waiting 4 ur reply.
Thank you

Re: LinkDotNet Pre-Connection Customer Service Review

Shafiq Rehman — Fri, 27 Feb 2009 22:48:27 -0000

@Saad Salman
Thank you so much for sharing your experience about the broadband connection. I definitely agree with you on all points. I have used PTCL and LDN; but both sucks, their customer service is really pathetic. Now a days I am using Wateen Wimax which is working well and I am getting 110K download speed on 1Mbps connection

Re: LinkDotNet Pre-Connection Customer Service Review

Saad Salman — Fri, 27 Feb 2009 12:18:55 -0000

Before you get a DSL, check the distance between your installation address and the exchange which should not be more than 5 kilometers. If it is, then you are prone to have frequent problems with your broadband connection. In this case you would need to have a Reach Router which can give you some better performance but please do not use PTCL, they don't have a reach router.

Secondly, those who want to use their own hardware can easily do so. There are no complex settings involved, just select PPPoE connection type (I have used PTCL only) and fill out your usename and password.

Last but not the least, I would suggest you to refrain from PTCL broadband. Their support simply "does not exist" and it is a pathetic experience for me. I would be going soon to the exhange to get it disconnected!

For discount seekers, LDN is also giving a 30% discount to students like PTCL on showing a valid student ID card.

That was all I had to share :)

Re: LinkDotNet Pre-Connection Customer Service Review

Br0KeN — Sat, 07 Feb 2009 23:32:45 -0000

I'm using Linkdotnet for over a year now and It's working perfectly for me.there was a problem of downloading speed in the beginning but not anymore.

Re: LinkDotNet Pre-Connection Customer Service Review

Abdul Rafay Khalid — Tue, 27 Jan 2009 05:59:21 -0000

i used to get around 110 kB/s on my linkdotnet 1mb connection. For the last two weeks there seems to be a decline in quality like lower speed of 60-70 and lot of disconnects